Data Protection
A. Introduction
This Privacy Policy describes:
- What information we collect and why we collect it
- How we use this information
- What choices you have to access information and update or delete information
We have tried to keep this privacy policy as simple as possible. If you have any questions after reviewing the Privacy Policy, please do not hesitate to contact us office@triwing.com .
This privacy policy was last updated on 4.11.2024.
B. What information do we collect and how do we collect information
Personal data submitted by you
When you visit our websites, your IP address is transmitted to our servers and stored for a certain period of time. When you use certain parts of our websites, for example when requesting information, contacting us via our web contact form, signing up for a newsletter or downloading materials such as e-books, you may be required to provide your name and email address to identify you as an individual.
Non-personal data
When you visit our website, we may collect non-identifying information from you, such as: Your interactions with the website and our services, referral URL, browser, operating system, and cookie information.
Information We Collect Through Third Parties
In addition to the personal information you provide, we use third-party services to collect additional information about your visit when you visit our websites or sign up for our services. The following list includes all third-party service providers and the specific categories of data we share with them:
- Google LLC – 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States – https://www.google.com/analytics/ – IP address anonymized
To ensure compliance with the GDPR, we have carefully selected and vetted all third parties with whom we share your information and have signed individual data processing agreements.
C. How we use the personal data we collect
We will never sell, transfer, or share your personal information with third parties without your consent. However, you agree that we may use your information in the following ways:
• To enhance and improve the user experience
• To provide you with our services
• To contact you and respond to inquiries by phone, email or newsletter
• To document any communication with you
In addition, we may share your information with law enforcement authorities if we are compelled to do so by a court order, if EU laws are violated, or if there is a breach of the Terms of Use or Privacy Policy.
D. Sharing of personal data
The personal information that you have submitted to our website or that we collect through the mentioned third-party services will be shared with certain third-party services in order to provide and improve our service to you. We have carefully selected and vetted all third parties with whom we share your information to ensure compliance with the GDPR and have signed individual data processing agreements with all of them.
E. Access and control of personal data
As a user, you have the right to information, correction, data transfer and deletion, as well as the right to revoke any consent you have given.
We have therefore put in place processes to ensure transparency regarding information processing vis-à-vis data subjects. All data is stored and processed in its own cloud infrastructure.
Data subjects who wish to exercise their rights can register at office@triwing.com to contact our team.
Every request that is received is handed over to the person responsible for handling data subject rights in the company. The requests are checked and action is taken accordingly. If there are no obligations that impose the need for data retention, the data will be duly deleted. In the event that some or all of the data that is to be deleted needs to be retained and the retention period for that data is clearly defined, we will retain all necessary data. All non-relevant data will be deleted. In both cases, the person concerned requesting removal will be contacted with the outcome of the procedure. The same procedure is used if the data subject requests a data change.
All requests and their results are documented.
F. Technologies used
Cookies and related technologies
We use tracking technology ("Cookies") to help us recognize you across the site and our services, monitor the use of our services and traffic, and customize and improve our services. By visiting our websites or using our services, you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files that are placed on your device when you visit a website to track the use of the website and the service and to improve the user experience.
Session
Our websites use "session cookies" that improve your user experience by storing certain information about your current visit on your device, such as login informations. This allows us to remember your login session so that you can easily move around our websites or services. Without these session cookies, we would not be able to provide our service to you. These session cookies have limited functionality and expiration times. You will need to re-enter your login details after a certain amount of time has elapsed to protect you from accidental access to your account content and related personal information. Other examples of the use of session cookies include tracking the number of visits a particular visitor has to a page or feature of the service.
Performance cookies (if agreed)
Partners who help us deliver advertising to and from our websites and analytics companies may also place cookies on your device. We use several third-party service providers to provide advertisements for relevant products and services when you visit certain pages on our website. We may provide third-party advertising partners with a cryptographic hash of a generic account ID (such as an email address) to help us measure and customize the ads and services provided to you. The third-party providers we currently use are listed below:
- Google Inc., 1600 Ambhitheatre Parkway, Mountain View, CA 94043, USA
Statistical evaluation
As part of the website visit, the following data is collected by script code, which is integrated into each website, and passed on to our statistics service provider Google Analytics.
The following data is collected during the visit to the website:
•Request (file name of the requested file)
•Browser type/ -version (e.g.: Internet Explorer 8.0)
•Browser language (e.g. German)
•Operating system used (e.g. Windows Vista)
•inner resolution of the browser window
•Screen resolution
•Javascript activation
•Cookies on/off
•Color depth
•Referrer URL (the previously visited page)
•Anonymized IP address – will be deleted immediately
•Time of access
•Clicks
Most browsers allow you to choose whether to accept cookies. If you do not wish to have cookies on your computer, please set your browser settings to refuse all cookies before accessing the site. Note that this may render some features of the site and services unavailable.
You can change the individual cookie settings for our website here.
#Link to Settings
To find out more about cookies, how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
The Network Advertising Initiative has also developed a tool to help you understand which third parties currently have cookies enabled for your browser and how to opt out of these cookies. For more information, see http://www.networkadvertising.org/managing/opt_out.asp.
G. Information Security Statement
We work hard to protect our users from unauthorized access to data, as well as unauthorized alteration, disclosure, or destruction of data by employing various policies and procedures:
- Encryption of our services with SSL certificates
- Reviewing our information collection, storage, and processing practices, including physical security measures, to protect it from unauthorized access to systems.
- Access to personal data is limited to our employees, contractors and agents who need to process this information for us and who are subject to strict contractual confidentiality obligations and may be penalised if they fail to comply with these obligations.
Our Privacy Policy applies to all services we offer but excludes those services that contain separate privacy policies that this Privacy Policy does not include.
We regularly review our compliance with this Privacy Policy. We also adhere to various self-regulatory frameworks, including the GDPR. If we receive formal written complaints, we will contact the person who made the complaint in order to comply with the request. We cooperate with the relevant supervisory authorities, including the local data protection authority, to deal with complaints regarding the transfer of personal data that we cannot resolve directly with our users.
Our Privacy Policy may change from time to time. We will not reduce your rights under any circumstances without your explicit consent. We will post any changes to the Privacy Policy on this page and if the changes are material, we will notify you (including an email notification for certain services).
H. Contact us!
If you have any further questions about this privacy policy or the handling of your data, you can contact us at the following address:
Aionia Beteiligungs GmbH
Wollzeile 1 2/3.OG/3
1010 Vienna
triwing.com
E-mail: office@triwing.com