FREQUENTLY

‍asked QUESTIONS

Is the catamaran suitable for children? Are there safety measures in place?

Yes, the catamaran is family friendly. However, parents are fully responsible for supervising their children, as the crew does not provide childcare.

Is there a checklist of items guests should prepare in advance (e.g., travel documents, insurance)?

Prepare travel documents, travel insurance, personal medications, and any special catering requests ahead of time.

Is it necessary to pack lightly to save space onboard?

Yes, soft luggage like duffel bags are more practical than suitcases, as storage space is limited.

What clothing and personal items should I bring?

Bring swimwear, light clothing, sunscreen, sunglasses, a hat, medications, and a good book.

Are there separate areas for guests and crew?

Yes, the crew has private cabins to maintain your privacy.

Can I book the catamaran exclusively for my family or friends?

Yes, the catamaran can be booked exclusively for up to 10 guests. More detailed information on the number of guests on the various catamarans can be found in our brochures, which are available for download.

Is it possible to do laundry on board?

Yes, the catamaran has a washing machine onboard. Additionally, many harbors offer laundry services.

What happens if the weather is bad?

The captain will adjust the route to avoid bad weather. In severe conditions, the captain will decide which harbor or cove to dock at and when it is safe to depart.

What clothing should I pack for the trip?

Light, breathable clothing, swimwear, warmer layers for cooler evenings, sunglasses, and a hat are recommended.

When does check-in and check-out occur?

Check-in usually begins in the afternoon at 4:00 PM, and check-out is on the last morning of the trip at 10:00 AM. We recommend confirming check-in arrangements with the crew prior to your trip.

Are parking facilities or transfer services available?

Yes, parking is available near the ports, and transfer services can be arranged. It is advisable to confirm parking availability with the crew ahead of time.

What is the best way to get to the departure port?

Transfers from the airport or hotel can be arranged. We recommend confirming these details with the crew in advance.

Is it possible to book additional services like massages or yoga onboard?

Yes, such services can be arranged upon request.

Can additional activities like diving, fishing, or excursions be arranged?

Yes, the crew can organize additional activities such as diving trips, fishing excursions, or island explorations. We recommend discussing these plans with the crew in advance so the route can be adjusted accordingly.

Can I use the catamaran for private celebrations or special occasions?

Yes, the crew can prepare the catamaran for celebrations and organize special menus or cakes to suit the occasion.

How stable is the catamaran on the water and is there protection against seasickness?

Catamarans are more stable than single-hull boats, reducing the risk of seasickness. However, it is recommended to bring medications for seasickness as a precaution.

What happens in case of an emergency (e.g., illness, weather conditions)?

The captain is trained to handle emergencies. The catamaran is equipped with radio and GPS to call for assistance if necessary.

Is there a safety briefing before departure?

Yes, all guests receive a safety briefing from the crew prior to departure.

What safety equipment is available on board (e.g., life jackets, first aid kits)?

The catamaran is equipped with life jackets, a first aid kit, fire extinguishers, and emergency buoys.

What is included in the price? Are there any additional costs (e.g., port fees, fuel)?

The price includes the rental of the catamaran, the crew, use of onboard equipment (recreational gear, Wi-Fi, air conditioning), as well as bed linens and towels. Additional costs include port fees, fuel, and gratuities.

Is insurance included in the price, or do I need to purchase additional travel insurance?

A basic liability insurance for the catamaran is included. For personal risks such as illness, trip cancellations, or lost luggage, it is recommended to purchase additional travel insurance.

Is there air conditioning and heating on board?

Yes, the catamaran is equipped with air conditioning and heating in all cabins and common areas.

Are alcoholic beverages provided?

The crew will arrange for all purchases, including alcoholic beverages, based on your preferences and requirements agreed upon before the trip.

How is the menu planned, and can I make special requests?

Before and during the trip, you can discuss the menus with the crew to ensure they align with your preferences.

Do guests need to order groceries in advance or is everything organized for them?

The crew organizes all purchases based on your preferences and special requirements, which are clarified prior to the trip. Specific items not listed in the standard options must be discussed with the crew and may need to be brought by the guests themselves.

Can special diets or preferences be accommodated?

Yes, special diets and allergies can be accommodated if communicated in advance.

Is catering included in the price?

The crew will organize all purchases based on your preferences and specific requirements, which are clarified before the trip. The cost of food and any special or upscale menu requests will be charged additionally.

How much time is spent at sea versus in ports?

This depends on your preferences. Some guests prefer longer stays in ports, while others enjoy more time in secluded coves. It also depends on weather conditions.

Are shore excursions organized, or can guests explore small islands and towns independently?

Shore excursions can be arranged, and a dinghy, operated by the captain, is available for exploring. You are also free to plan excursions independently if desired.

Is it possible to visit remote beaches or coves?

Yes, the catamaran can access remote beaches or coves that are not reachable by larger vessels.

Can I customize the route or are there fixed suggestions?

You can customize the route in consultation with the captain, depending on weather conditions and your personal preferences.

Is a chef or steward included?

A steward is part of the standard crew. On the Lagoon Sixty 5, a chef is included in the standard crew, while on the Lagoon 55, a chef can be added as an optional service. If no chef is present on the Lagoon, the steward will prepare breakfast and lunch.

How many crew members are on board, and what are their responsibilities?

Please refer to our website for details on the number of crew members on board.

What amenities are provided in the bathrooms?

The bathrooms feature a shower and toilet. Towels and a hairdryer are standard. Shampoo, shower gel, and soap are also provided.

What amenities are provided in the bedrooms?

The bedrooms are equipped with double beds, high-quality linens, reading lamps, storage space, and private bathrooms with showers and toilets. Additionally, each room includes a hairdryer.

What entertainment options are available on board (e.g., Wi-Fi, TV, sound system)?

The available amenities vary by catamaran, including features like Wi-Fi, Bluetooth-enabled sound systems, and TVs. Please refer to the specific brochures for more detailed information about each catamaran’s equipment.

What recreational equipment is available (e.g., paddleboards, snorkeling gear, fishing rods)?

Each catamaran comes with various gadgets onboard that can be used free of charge. Our website provides an overview of what is included and what can be booked optionally.

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